Privacy Policy
Privacy Policy
Last Updated: September 27, 2026
At Velyssora, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit velyssora.com, place an order, or contact our customer service team.
Information We Collect
We may collect:
- Name
- Shipping and billing address
- Email address
- Phone number
- Order and transaction details
- Device and browser information
- IP address
- Website activity
- Customer service communications
Payment information is processed by secure third-party payment providers. Velyssora does not store your complete credit card number or CVV on our own servers.
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Arrange shipping and tracking
- Handle returns and refunds
- Provide customer support
- Improve our website and services
- Prevent fraud and maintain security
- Send marketing communications where permitted
You may unsubscribe from promotional emails at any time.
Sharing Your Information
We may share necessary information with trusted service providers, including:
- Shipping and fulfillment providers
- Payment processors
- Website and e-commerce service providers
- Analytics providers
- Advertising and marketing partners
We do not sell your personal information to third parties for their own independent marketing purposes.
Cookies
Velyssora may use cookies and similar technologies to:
- Remember your preferences
- Maintain shopping cart functionality
- Analyze website traffic
- Improve website performance
- Measure advertising effectiveness
You can manage cookies through your browser settings or available cookie preference tools.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion
- Request data portability
- Opt out of certain marketing or advertising activities
To submit a privacy request, contact:
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect your information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Children's Privacy
Velyssora does not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us improperly, please contact us.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the Last Updated date above.
Contact Information
Brand Name: Velyssora
Website: velyssora.com
Legal Entity: Shaanxi Jizhi Ronghe Technology Co., Ltd.
Registered Address: Room 10103, Building 5, Huanghe Hot Spring Residential Community, Changle East Road, Xincheng District, Xi'an, Shaanxi Province, China
Email: service@velyssora.com
Velyssora — Made for the light you live in.